| ORDERING INFORMATION |
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to Customer Service |
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Order Processing
All orders are processed and shipped within 24 hours. Orders
placed on weekends or U.S. holidays are processed the next
business day. A confirmation email with shipping and order
information will be sent to the email address on the order.
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Where to Purchase
Pampered Grape™ is strictly a manufacturer and wholesaler of
fine wine and bar accessories, therefore we do not sell directly
to the public. To find an authorized retailer near you, click
here. |
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How to Order
- Online - Authorized retailers can order directly
from our website by logging into the Authorized Retailer
section of the website using their username and password
provided to them. To become an Pampered Grape™ Authorized
Retailer please fill out our
registration form.
- Ordering by Phone - Call 610-438-8233, Monday
- Friday, 9:00 AM - 5:00 PM EST, to speak one-on-one with
a Customer Service professional.
- Ordering by Fax - Please fax all order forms
to 610.252.7190, Monday - Friday, 9:00 AM - 5:00 PM EST.
- Order by Email - Orders can emailed
here.
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Order Tracking
Online order tracking is available for orders placed through
the website, phone, email or fax. Orders are available for
review 24 hours after they are placed. You will receive a
tracking number from the confirmation e-mail when your order
is shipped. If you have problems locating an order, please
contact us at 610-438-8233 or email
us here. |
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